Status

Every time an installation is initiated from the software list (either DME clients or Other software), an entry is made in this panel section. Each entry is called an installation job, and may consist of installations on one or many devices.

For information about the actions that are available in this window, see the Provisioning status window (see Provisioning status).

The installation jobs listed are expandable. For each job, you can click a button to view details about the current job, and to hide the details again.

For each installation job, the table shows the following information:

• Install type

  This column shows the kind of installation job: Normal install or Bootstrap devices. The installation type is followed by the installation method in parentheses - OMA DM, WAP/SMS Push etc. For more information about install types (job types), see Provisioning status.

  Furthermore, if a schedule icon is shown in this column, it means that a schedule was defined for the current installation job. Point the mouse to the icon to view the schedule, for instance

  

• Software

  This column shows which software was sent for installation, shown with name and device platform.

• Started

  This column shows the date and time on which the installation job was initiated.

• Progress

  This column shows a progress bar with information about the number of devices that have been installed. This gives you a quick overview of the number of installations in the installation job that have been completed.

Installing and Installed sub-tables

The entry for each installation job is further divided into two sub-tables: Installing and Installed. To see these two sub-tables, click the button at the left-hand side of the Install type column.

The Installing sub-table shows how many devices from the installation job are currently being installed, or waiting in the scheduling queue for installation. The Installed sub-table shows how many devices from the installation job have already been installed.

The header part of the sub-tables shows how many devices are in each category. Just as the main table, you can limit the amount of rows (devices) you want to see in each sub-table, and browse between pages.

For each sub-table, you can see the following information:

• Device

  The device on which the software is being or has been installed. If you let the mouse pointer rest on a device link, a box shows more information about the device. Click the device link to go to the settings page for that device.

• User

  This column shows the user name of the user who owns the device. The user name is only shown when the user has made a successful login and system info synchronization - hence, it is not shown in the Installing sub-table in case of new installations of the DME client on as yet unknown devices.

• Phone number

  The phone number of the device to which the installation job was sent.

• Install type (fallback)

  The type of installation that was attempted on the current device, possibly followed by a fallback installation type in parentheses. The following installation types can be seen:

  • DM install: If the installation job is sent to the device as an OMA DM installation job. The fallback option will be shown in parentheses after the DM install - either WAP push or SMS push for new or existing devices, or Mark for install for existing devices. If the fallback method is written in a grey text, it means that the fallback was not used; otherwise, the fallback method was used because the OMA DM installation failed.
  • Mark for install: A Mark for installation push was sent to the device. This applies to existing devices only. The next time the device synchronizes, the user will be prompted to upgrade the client.
  • WAP/SMS push: A software download push was sent to the device by SMS or WAP. The link to download software expires after a certain amount of time, which is called the Time To Live (TTL) value. This value can be set in the Client section of the Server configuration panel (see Client). The download link expiry time (TTL) is shown after the installation type. If the TTL is written in red text, it means that the link is now invalid (and the user has not yet used the link to download the software). When this happens, you can use the action Restart installation jobs in the tab toolbar to send a new link to the device.
  • Bootstrap: If the installation job is only a bootstrap, and no software will be installed.
• Status

  This column shows the status of the installation job on the current device. If you let the mouse pointer rest on a status message to see a detailed, chronological sequence of events in the installation job for the current device.

  

  These events can also be seen in the Provisioning status window. See Provisioning status.

  For an overview of the general status messages, see the following section: Installation status messages.

• Date

  This is the date and time on which the installation job was created. The Time To Live (TTL) value (used with WAP/SMS push) is calculated from this time.