Apple MDM

Use this panel section to review and delete configuration and provisioning profiles, request phone information, and send certain actions to the phone.

This panel section is only shown for iOS 4+ devices that have been enrolled using Apple MDM as described in MDM on Apple iOS.

For more information about provisioning profiles to iOS devices, see Apple iOS profiles.

The tab toolbar contains three actions: Lock device, Clear passcode, and Erase device. When you click an action, an Apple Push request is pushed to the device. The command push can be seen in the Log tab.

• Lock device

  Click this action to immediately lock the current device. If a passcode is set, the user will need to enter the passcode to open the device.

• Clear passcode

  Click this action to clear the current passcode from the device. This is useful if you have sent a configuration profile to the device which changes the passcode requirements. If you have not sent such a configuration profile, the passcode is simply removed.

• Erase device

  Click this action to erase (wipe) the device completely. This can take a long time. After being erased, the device needs to be connected to a computer with iTunes to work again. No warning is given to the user, and the command is performed immediately even if the device is locked.

The subtabs in this panel section are described in the following.