Contact Soliton Systems Europe Support

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Technical support is accessible by web, e-mail and phone to eligible partners and customers:

Request access to Support Portal through e-mail.

Opening hours
08:30 - 16:30 (Monday to Thursday)
08:30 - 16:00 (Friday)
Excluding Danish holidays.

DME Knowledge Database
Website: https://rfs.solitonsystems.com/SolutionsHome.do
Look here before creating a Request For Support.

Support Escalation Route
Ticket (Support Engineer) -> Service & Support Director -> VP Development (CTO)

Excitor Support Contact
Frank Fjordvald
Head of Technical Services
Contact