Switching users

You can allow users to log in to DME using any device. This requires that the setting Device allowed to switch users is enabled in the Authentication section of the Server configuration panel in the Server tab (see Authentication). If this setting is enabled, one DME user is able to log in using another user's device. This will result in the following sequence of events:

• All DME information belonging to the previous user will be cleared on the device (including calendar information stored in the device calendar, synchronized files, etc.)
• In the DME Admin interface, the device will be linked to the new user.
• Entries will be made in the device history log for both users.
• New voice and data statistics will be registered for the new user.

In many organizations, the DME administrator wants to be able to control whether a user can pass his device to another user. This is done by disabling the setting Device allowed to switch users. Note that in the regular DME client, a user can attempt to log in on another user's device even if this setting is disabled. This will result in a connection error, but the link to the previous user is lost as described above. In the Basic MDM client, however, the User name field in the client is locked if this setting is disabled, preventing even the attempt to change the user name.

If you manually want to register a device as belonging to another user, do the following.

Switching a device to another user

1. Locate the device in the Devices tab.
2. Press F2 to edit the user initials.

   You can now enter the initials of the new user:

   

3. Press Enter to save the new initials, or Ctrl+Z to exit without saving the change.

   Note that you should enter the initials of an existing LDAP/AD directory user. If another device is already assigned to the user, this device will be added to the user. If the initials that you enter do not exist in the directory, a local DME user will be created.

If you want to remove the association between a device and a user, without assigning the device to a new user, use the action Detach user from device (see Detach user from device).

Note that white-shirt user icons signify Basic MDM users, for which special rules apply. For more information, see Appendix G: The Basic MDM client.