Deploying to Windows Mobile devices

Deployment using OMA DM:

Installation using OMA DM is generally supported on WM 6.x devices. With WM Smartphone devices, we recommend WM 6.5. WM 5 devices may also work, but they have not been tested extensively.

Note that the phone manufacturer or distributor may apply policies on the phone that make OMA DM installation impossible. In such cases, the policies must be removed (if possible) before an OMA DM installation can be attempted. To do this, you can use a tool that Soliton Systems makes available from the DME Partner site: ProvisioningHelper.cab. Copy the file to the device, and run it. This changes some policies on the device, and afterwards you should be able to bootstrap the device. The tool must be run every time you need to bootstrap the device.

It is recommended to test the device types you intend to deploy DME on thoroughly before rolling out DME. Microsoft has created a tool called MDM Connect Now Tool, which logs the activities in the DM tree while a DM installation is in progress. This can help you locate any errors, for instance if a connection is not trusted, etc. You can also send the log to DME Support for investigation. The tool is available from the Microsoft website.

When you have verified that OMA DM works on the device, the following applies:

Bootstrapping WM devices is supported, and these devices are able to pick the correct DME client for installation. Note that if you are using a VeriSign certificate, you may find that WM 5 and 6 devices cannot be bootstrapped. In this case, see the Setup notes section of the release notes for DME Server 3.5 SP02 at the DME release notes site.

Silent installation and upgrade of the DME client is supported. A special DME client called xx.Silent.CAB is used for this purpose.

Installation of non-DME software is supported. This requires that the software is signed, and that the corresponding root CA certificate is installed on the client. If the software is signed by a major CA such as VeriSign, this is normally the case.

Deployment using SMS/WAP push:

SMS push is supported. Some WM 6.1 devices (and newer) also support WAP push, but manufacturer differences apply.

Note also that Smartphones can only download .CAB files (not .EXE or .ZIP).

Other modes of deployment:

The DME client and other software can be deployed in other ways:

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Installing software